Users Online

We have 44 guests online
iPhone Crash PDF Print E-mail
Written by Zack MIlls   
Monday, 11 January 2010 14:10


So this has happened to me more times than i can count, and I've recovered both my phones (2G + 3G) using this method. I've seen some people in this thread allude to this solution but let me just spell it out completely and hopefully this will save you a few restores on your phone.

1. Connect to iTunes via USB. Do not disconnect for rest of these steps. iTunes may appear frozen or stuck with spinning beachball....this is okay, do not Force Quit iTunes. I tried a few times w/o it being connected to iTunes and it doesn't work.
2. Once connected, hold Home + Power until screen blinks then Apple logo comes back up.
3. Wait until Apple logo dims slightly (~5 minutes or less). Do NOT reboot until the apple logo dims.
4. Hold Home + Power again until it reboots and Apple logo comes back up.
5. After 2 min or so, the phone may vibrate once or twice. Continue waiting for the full 5 min until Apple logo dims slightly. iTunes at this stage MAY recognize the not sync or do anything in iTunes.
6. Hold Home + Power for the 3rd time until it reboots. Phone may vibrate again after 2 minutes or so. Eventually you'll break into your Home screen.

Hope that helps and let me know if it does.

Apparently what causes this endless loop is that the SpringBoard crashes upon launch (over and over again) and launches CrashReporter on the phone itself. It goes into an endless loop until somehow iTunes while connected via USB triggers some sort of fix on the SpringBoard or its preferences/database.


Last Updated on Monday, 11 January 2010 14:11